Safety blog · Professionals
Safety Tips for Real Estate Agents: Showings, Open Houses and Vacant Listings
Few jobs ask you to do what real estate agents do every week: meet a stranger, often alone, and walk them through an empty building. Most of those appointments are exactly what they seem. But the ones that aren't usually give warning signs first, and agents who know what to look for, and have a plan, are in a much better position.
Strike First Fitness has trained real estate teams in personal safety, and the same questions come up every time. Here's the plan I teach.
1. Screen every new client
The best time to spot a problem is before the showing.
- Meet first at your office or another public place, especially with someone you've never met.
- Verify who they are. Get a copy of their ID, and confirm their phone number, email and pre-approval before a private showing.
- Notice pressure. Urgency, reluctance to share basic details, or insisting on meeting at a vacant listing are reasons to slow down.
- Trust the feeling. If something doesn't add up, bring a colleague or reschedule. A good client will understand.
2. Before each showing: a check-in plan
Every appointment should have someone who knows where you are.
- Tell your office or a colleague the address, the client's name and when you'll check in.
- Agree on a distress phrase: words you can use in a normal-sounding phone call that mean "I need help." For example, asking about a file that doesn't exist.
- Arrive early. Walk the property, turn on the lights and unlock the exits before your client arrives.
- Park on the street, not in the driveway, so you can't be blocked in.
3. During the showing
- Let the client walk ahead. Point the way and stay between them and the exit.
- Skip the small spaces. Let them look at basements, attics, closets and small rooms on their own while you wait near the door.
- Keep your phone charged and in hand, not in a bag in the kitchen.
- End it if you need to. Your safety outranks any sale. "I've just remembered another appointment" is enough.
4. Open houses
Open houses bring in many people you don't know at once.
- Work them with a partner when you can.
- Sign in every visitor, and check every room after the last one leaves.
- Keep your purse, keys and valuables out of the house or locked in your car.
- Lock up and leave before dark.
5. Vacant listings
Empty houses are the hardest to control. Treat every vacant showing as a solo appointment with a full check-in plan, and don't meet a new client there for a first meeting.
6. If something goes wrong
Your goal is to get out, not to win. Head for the exit you unlocked, make noise, and get to people. Call 911 as soon as you can. If someone wants your phone, keys or wallet, give them up. Things can be replaced.
This is where in-person training matters. Practicing how to break a grab, create space and move toward an exit makes it far more likely you'll act instead of freeze.
Make the plan automatic
The hardest part of any safety plan is doing it every time. That's why I built Strike First Guardian. Before a showing, set a safety timer for the length of the appointment. If you don't check in before it runs out, your emergency contacts are texted automatically. Share your live location with your office, and keep a fake call ready if you need a reason to step out. Live location and SOS are free. The safety timer and fake calls are part of Premium.
No app can guarantee your safety, and none replaces a brokerage safety policy or training. But a plan you actually use is better than a perfect one you don't.
This article shares general safety practices and is not a guarantee of safety or a substitute for in-person training. Strike First Guardian is not an emergency service. In an emergency, call 911.